IT teams have shifted entire workforces from offices to homes - and kept them online since. That's meant dealing with plenty of unexpected situations.
source https://www.techrepublic.com/article/sick-cats-antique-pcs-and-logistical-nightmares-the-weird-challenges-it-support-teams-face-to-keep-remote-workers/#ftag=RSS56d97e7
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Friday, May 1, 2020
Sick cats, antique PCs and logistical nightmares: The weird challenges IT support teams face to keep remote workers online
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